Service Field

Eka Dharma has not just given the best service through its Balikpapan Regional Service Center. We are in field directly to assist the customers operate their Volvo vehicles. A maintenance package is also provided such as
Service Contract
Fleet Maintenance Contract
Service Action Line24 hour
Please contact us to get the best service from our workshop:
Basuki
(Workshop Manager)
Mobile : +62 (0) 852 5215 7974
Tel : +62 (0) 542 - 765555 ext. 244
Fax : +62 (0) 542 - 765031
email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Service Contract

The Service Contract is an excellent choice to get a qualifying maintenance from our trained and experience technicians that very familiar with your Volvo Trucks.

To make sure customer's Volvo Trucks on site keep maintained and get right solution with the first-class system, we offer a package of Service Contract. Customer not only get the complete trained menpower such as Supervisor, Foreman or Leading Hand mechanics, customer furthermore will save a maintenance cost with the monthly economical contract's price.

Now we've provided dispacth our technicians for assit Pamapersada Nusantara-Bontang, Lintas Kalimantan Utama- Adaro Project and Bukit Makmur Mandiri-Adaro Project through this Service Contract.

For further information of Service Contract please contact our Field Service staff
Click Here

Fleet Maintenance Contract

The purchase of a heavy duty Truck is a major decision, a serious investment that to effectively serve your business economically and reliably needs to be serviced and maintained.

A very intricate and imprtant part of being able to offer our customers "Total Transport Solutions" is the "Fleet Maintenance Contract" or an FMC as it is commonly called.

This is a service that can be provided by PT Eka Dharma Jaya Sakti to plan, implement, carry out and logistically support all your mechanical maintenance needs, at your location, with a guaranteed mechanical availability commitment, for a pre-known contractual rate, 24 hours a day, every day of the year if you require.

Eka Dharma can provide the workshop and warehouse, spare parts, oil and lubricants, trained technicians and supervisory staff. We can also maintain your trailing equipment as well, and even maintain your tyre needs if you require

What are the advantages of an FMC for customers?

  • Total felxibility on contract construction
  • Guaranteed professional maintenance standards
  • Extremely high health, safety and environment standards
  • Guaranteed mechanical availability
  • Safer equipment for your employees
  • Know maintenance costs before you submit the tender
  • Dealership and factory backing for your product
  • No capital investment required for parts or components
  • None of you're profits sitting in your warehouse.
  • Latest technical information, tooling and expertise.
  • A hassle free road transport operation
  • Your vehicles are kept in the best possible condition
  • Higher resale value of equipment at the end of project life.

 

   
  Volvo Action Service team will be in the breakdown location as soon as it is required either in warranty or not. Right now, Eka Dharma Volvo Action Service is operated at Adaro site with a consideration on this site, there are a lot of Volvo Trucks Populations belong to some Eka Dharma's customers. To get this special service we please Volvo Trucks users at Adaro to contact 0526-2700475 or email to Volvo Action Service staff.