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Workshop & Field

PT. Eka Dharma Jaya Sakti provides the best service through the Balikpapan Regional Workshop and at each customer site. We are in the field directly helping customers improve the performance of their Volvo trucks. In addition, the Workshop and Field also offers several service programs such as

Service Contract

A Service Contract is the right choice for obtaining maintenance and repairs from a competent and experienced technician. The advantage of this program is to ensure that customers' Volvo Trucks on site are maintained prime and get a fast and precise solution. And don't forget the ability to share product experiences from our engineers to your team, so that your technicians have the same experience.

Fleet Maintenance Contract

With a Volvo Gold Contract you’re guaranteed the best possible uptime. All preventive maintenance and truck repairs are included – giving you full cost control, worry-free ownership and the time you need to focus on your business. Our certified technicians only use Genuine Volvo Parts and have access to all the special tools needed. This ensures that your Volvo Truck is always in top condition We take care of all the practicalities, while you enjoy a smoother vehicle that lowers the total cost of ownership.

This is a service that PT Eka Dharma Jaya Sakti can provide by planning, carrying out servicing and repairs and providing Volvo Genuine Parts and Lubricants to meet customer expectations and needs for Volvo truck performance, right at the customer's job site.

What are the advantages of an FMC for customers?

  • Standard guarantees for Service and Repair
  • Meet safety and environmental standards
  • Guarantees for the Mechanical availability of Volvo Trucks
  • Know the cost of maintenance before you bid
  • Dealer and Factory support for your product
  • Latest technical information.
  • Your vehicle is operated in the best condition
  • Higher resale value of equipment at the end of project life.

Action Service

PT. Eka Dharma Jaya Sakti has an Action Service Team that will be ready to assist your Volvo Truck to be ready to operate.

Action Service offers 24/7 assistance anywhere in Kalimantan or Indonesia. Just one phone call connects you to our highly trained uptime expert members, who can quickly administer service, schedule repairs and troubleshoot other issues that occur on the road.

Our network of nearly 5 Service Actions is fully equipped with the latest information to speed up the service information, technical expertise and parts you need. Our spare parts distribution centers throughout the Kalimantan region, you can be sure that your truck will arrive on the road sooner, not later. Our team minimizes repair delays by finding the parts you need and ensuring they are where you need them, when you need them.


Please contact us to get the best our service & support:

Workshop & Service
Dody Heriawan
+62 813 4636 3629
+62 542-765555 ext. 612